Shipping & returns
Shipping & Returns
Everything you need to know about delivery, exchanges, and order support for BAJJI.
Shipping across Europe
We ship to all European countries. Once your order is placed, you’ll receive an order confirmation by email and a follow-up message with tracking details as soon as your parcel is dispatched.
Shipping details
Quick answers about processing, delivery, and tracking.
Where do you ship?
We ship to all European countries.
When will my order be processed?
Orders are typically processed within 1–3 business days (excluding weekends and holidays). During high-volume periods, processing may take a little longer.
How long does delivery take?
Delivery times vary by destination. Your tracking link will show the most accurate estimated delivery date once the parcel is in transit.
Will I receive tracking?
Yes. We’ll email you a tracking link when your order ships.
Do you ship to PO boxes?
If your local carrier supports PO box delivery, it may be possible. For the smoothest delivery, we recommend using a physical address.
What if my package is delayed?
If tracking hasn’t updated for several days, email us and we’ll help investigate with the carrier.
Exchanges & returns
Our policy is designed to keep things simple and transparent.
What is your return window?
You can request an exchange within 7 days of delivery.
Do you offer refunds?
No. We offer exchanges only; we do not accept returns or issue refunds.
Who pays for return shipping?
Return shipping is paid by the customer. We recommend using a tracked service.
What items are eligible for exchange?
Items must be unworn, unwashed, and in original condition with tags intact. Items showing signs of wear, fragrance, or damage may be declined.
How do I request an exchange?
Email us your order number, the item(s) you’d like to exchange, and the size/style you want instead. We’ll reply with next steps.
What if my item is damaged or incorrect?
Contact us within 48 hours of delivery with photos of the issue and your order number, and we’ll make it right.
Explore the collection
Discover women’s Indo-western styles in organic cotton—made without harmful chemicals.